Privacy Policy & Terms and Conditions

General

Welcome to FirePeak Media. We are a digital marketing agency dedicated to helping businesses grow through innovative marketing strategies. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy & Terms and Conditions document outlines how we collect, use, share, and protect your personal information when you use our services.

Personal Information Collected

We may collect the following types of personal information that you share with us and information provided by your browser or device when visiting our website:

Contact Information: Name, email address, phone number, and postal address.

Demographic Information: Age, gender, and interests.

Usage Information: Details about how you interact with our website, services, and advertisements.

Personal Information Use

The personal information we collect is used for the following purposes:

• Service Delivery: To provide and improve our digital marketing services.
• Communication: To respond to inquiries, send updates, and communicate about our services.
• Personalization: To tailor our services and advertising to your preferences.
• Analytics: To analyze usage patterns and improve our website and services.
• Compliance: To comply with legal obligations and enforce our terms and conditions.

Personal Information Sharing and Disclosure

We respect your privacy and ensure that your personal information is shared only as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, under strict confidentiality agreements. Such as a CRM or Payment Processor Platform.
• Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories as mentioned earlier exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices and Rights

You have the following rights regarding your personal information:

• Access and Correction: You can request access to and correction of your personal information.
• Opt-Out: You can opt-out of receiving promotional communications from us at any time.
• Data Deletion: You can request the deletion of your personal information, subject to legal obligations.
• Restrict Processing: You can request the restriction of processing your personal information under certain conditions.

To exercise these rights, please contact us at hello@firepeakmedia.com

Other Important Information

Security: We implement reasonable security measures to protect your personal information from unauthorized access and disclosure. Despite our efforts, no website is 100%  secure. Sending information over the internet always carries some risk, so we cannot guarantee absolute security.

Changes to This Policy: We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

By using our services, you agree to the terms of this Privacy Policy and Terms and Conditions. If you have any questions or concerns, please contact us at hello@firepeakmedia.com

Updated: May 30, 2024